Our Story

Smith Brothers Plumbing has been proudly serving Spokane and the surrounding communities for over 25 years. What started as a small family operation has grown into one of the most trusted plumbing companies in the region.

Founded by brothers Michael and David Smith, our company was built on a simple philosophy: treat every customer like family and deliver quality workmanship on every job, no matter how big or small.

Today, we continue to uphold those same values while serving thousands of satisfied customers throughout the Spokane area. Our team of licensed, experienced plumbers is dedicated to providing the highest level of service and customer satisfaction.

Why Choose Us?

  • Family-Owned & Operated: Local business that cares about our community
  • 25+ Years of Experience: Decades of proven expertise and reliability
  • Licensed & Insured: Fully licensed plumbers with comprehensive insurance
  • 24/7 Emergency Service: Always available when you need us most
  • Upfront Pricing: Transparent estimates with no hidden fees
  • Satisfaction Guaranteed: We stand behind our work 100%

Our Track Record

25+
Years in Business
15,000+
Jobs Completed
98%
Customer Satisfaction
24/7
Emergency Service

Our Core Values

These principles guide everything we do and shape how we serve our customers every day.

🤝

Integrity

We conduct our business with honesty and transparency, always doing what's right for our customers.

Quality

We're committed to excellence in every job, using quality materials and proven techniques.

💙

Customer Focus

Your satisfaction is our top priority. We listen, communicate, and deliver solutions that work.

📚

Expertise

Our team stays current with industry advances through ongoing training and certification.

🏠

Community

We're proud to serve Spokane and give back to the community that has supported us.

Reliability

We show up on time, complete jobs as promised, and are always available when you need us.

Our Journey

1998

Brothers Michael and David Smith founded Smith Brothers Plumbing with one truck and a commitment to quality service.

2003

Expanded our team to include five licensed plumbers, allowing us to serve more Spokane residents and businesses.

2008

Launched 24/7 emergency plumbing service to better serve our community during urgent situations.

2012

Celebrated 5,000 satisfied customers and received the Spokane Business Excellence Award.

2018

Expanded our commercial plumbing division to better serve local businesses and property managers.

2023

Reached our 25-year milestone, completing over 15,000 jobs and maintaining a 98% customer satisfaction rate.

Meet Our Leadership Team

MS

Michael Smith

Co-Founder & CEO

With over 30 years of plumbing experience, Michael oversees all operations and ensures every customer receives exceptional service.

DS

David Smith

Co-Founder & Operations Manager

David manages our team of skilled plumbers and maintains our commitment to quality workmanship on every job.

JR

Jennifer Rodriguez

Customer Service Director

Jennifer leads our customer service team, ensuring every client interaction reflects our values of care and professionalism.

Licenses & Certifications

Washington State Licensed Plumbers: All technicians hold valid state licenses

Fully Insured: Comprehensive liability and workers' compensation coverage

Bonded: Licensed, bonded contractor for your protection

Certified Backflow Testers: State-certified backflow prevention specialists

Gas Line Certified: Qualified for natural gas and propane installations

Continuing Education: Ongoing training in latest techniques and technologies

Better Business Bureau Accredited: A+ rating with BBB

EPA Certified: Environmentally responsible practices and compliance

Community Involvement

Giving Back to Spokane

As a family-owned business, we believe in supporting the community that has supported us. We're proud to be involved in local initiatives and charitable organizations.

  • Annual sponsor of Spokane Youth Sports programs
  • Supporter of local food banks and homeless shelters
  • Participant in Habitat for Humanity builds
  • Free plumbing services for elderly and disabled veterans
  • Educational partnerships with local trade schools

Environmental Responsibility

We're committed to protecting the environment while serving our customers with sustainable practices.

  • Promote water conservation through efficient fixtures
  • Proper disposal and recycling of plumbing materials
  • Energy-efficient water heater recommendations
  • Eco-friendly product options available
  • Reduced carbon footprint through route optimization

What Our Customers Say

"Smith Brothers has been our go-to plumber for over 10 years. They're reliable, professional, and always do quality work. Wouldn't trust anyone else!"

- Sarah & Tom Johnson, Spokane

"When our water heater failed on a Saturday night, Smith Brothers was there within an hour. They had us back up and running the same evening. Outstanding service!"

- Mark Williams, Spokane Valley

"Professional, courteous, and fair pricing. They explained everything clearly and completed the work perfectly. Highly recommend to everyone!"

- Linda Martinez, Liberty Lake

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Experience the Smith Brothers Difference

Join thousands of satisfied customers who trust us for all their plumbing needs.

Contact Us Today Call (509) 555-0123